To ensure a consistent flow between the festivals website and mobile application, design laws will be introduced to my final design, this will be done purely so the user will have the best experience when using them. A few examples on how it will work are listed bellow:
First of all, the website will be clearly navigable and not overcrowded with user friendly font sizes and spacing, this is done to ensure the user does not get lost and can clearly locate specific tabs. Secondly, once tickets are sold out or unavailable the “tickets” button must be greyed out, this is done simply so the user doesn’t get confused and understands that the tickets are sold out, in addition to this, buttons should stand out and be clearly labelled to avoid confusion. Lastly, the colour palette must be created to compliment the style of the website so it will be viewed easily, with the choice of colour blindness options for those who are visually impaired.
Feedback will be added within the design to ensure the user experience will improve. A few examples of this are:
First of all, when purchasing a ticket, clearly show how many steps there are so users know approximately how long it will take, with the addition of a queuing system in case many users are trying to purchase tickets at the same time. Secondly, the addition of a loading wheel could be implemented incase loading times are long whether it being slow WI-FI or servers.
Within my design the call-to-action elements will be direct and applied as a command to avoid unnecessary confusion within the users and lead the users to a straightforward path, which will ultimately lead to the websites success.
Finally the overall interface for the mobile application and website will be easily adaptable to who may be using it. The interface and layout can change depending on the stakeholders such as the buttons sizes, the layout or the font size, this is because different stakeholders may be using different devices or different aspect ratio monitors.